Terms & Conditions
Welcome to jwmarriothotels.com (“Website”). By accessing or using this Website, you agree to comply with these Terms & Conditions. Please read them carefully before making a reservation, submitting an enquiry, or using our services.
1. Use of the Website
This Website provides information about hotel accommodation, rooms, facilities, amenities, dining, services, and booking enquiries. You agree to use the Website only for lawful purposes.
2. Reservations and Bookings
All room reservations are subject to availability and confirmation.
Submitting a booking request or enquiry does not automatically guarantee a reservation. A booking becomes confirmed only after confirmation is provided by the hotel or authorised booking service.
3. Guest Information
Guests must provide accurate and complete information when making a reservation or enquiry, including name, contact details, dates of stay, number of guests, and room preferences.
We may contact you to verify or clarify the information provided.
4. Room Rates and Charges
Room rates, taxes, service charges, packages, and other fees may vary depending on room type, dates, availability, promotions, and applicable policies.
The final applicable price will be communicated during the booking or confirmation process.
5. Check-In and Check-Out
Guests must follow the hotel's applicable check-in and check-out procedures.
Valid government-issued identification may be required at check-in.
Early check-in and late check-out are subject to availability and may involve additional charges.
6. Cancellation and Refunds
Cancellation, modification, and refund conditions may vary depending on the selected room, rate plan, promotional offer, and booking terms.
Guests should review the applicable cancellation policy before confirming their reservation.
Eligible refunds will be processed according to the applicable booking and payment terms.
7. Payment
Where online payment is available, transactions may be processed through authorised third-party payment providers.
Guests are responsible for providing accurate payment information and completing applicable payments associated with their reservation.
8. Hotel Services and Amenities
Hotel facilities, restaurants, room service, recreational facilities, and other amenities are subject to availability and applicable operating hours.
Facilities may occasionally be unavailable due to maintenance, safety requirements, seasonal conditions, or circumstances beyond our reasonable control.
9. Guest Conduct
Guests must behave respectfully and comply with applicable hotel rules and regulations.
The hotel reserves the right to take appropriate action if a guest engages in unlawful, abusive, disruptive, threatening, or unsafe behaviour.
10. Property Damage
Guests may be responsible for reasonable costs resulting from damage, loss, or misuse of hotel property caused by themselves or members of their party.
11. Website Content
We make reasonable efforts to ensure that information displayed on the Website is accurate and up to date.
However, room descriptions, photographs, prices, amenities, facilities, availability, and other information may change without prior notice.
We do not guarantee that all Website content will always be complete, accurate, or available.
12. Third-Party Services and Links
The Website may contain links to third-party websites, payment providers, booking platforms, or other services.
We are not responsible for the content, availability, security, or privacy practices of third-party websites.
13. Intellectual Property
Unless otherwise stated, text, graphics, images, logos, designs, and other materials displayed on this Website may be protected by intellectual-property laws.
You may not copy, reproduce, modify, distribute, publish, or commercially use Website content without appropriate authorisation.
14. Limitation of Liability
To the extent permitted by applicable law, we shall not be liable for indirect, incidental, special, or consequential losses arising from your use of the Website or services.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
15. Force Majeure
We shall not be responsible for delays, cancellations, interruptions, or inability to provide services resulting from circumstances beyond our reasonable control, including natural disasters, government restrictions, emergencies, strikes, technical failures, pandemics, or other unforeseen events.
16. Privacy
Your use of this Website is also subject to our Privacy Policy, which explains how personal information may be collected, used, stored, and protected.
17. Changes to These Terms
We reserve the right to modify these Terms & Conditions at any time.
Updated terms will be published on this page with a revised “Last Updated” date. Continued use of the Website after changes are posted constitutes acceptance of the updated terms, to the extent permitted by law.
18. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India. Any disputes shall be subject to the jurisdiction of the appropriate courts, subject to applicable law.
19. Contact Us
For questions regarding these Terms & Conditions, reservations, or hotel services, please contact us using the information below.
Website: jwmarriothotels.com
Important Brand Notice
These Terms & Conditions are drafted specifically for jwmarriothotels.com and should not be represented as the official terms and conditions of Marriott International, Inc. or JW Marriott unless the website is legitimately owned, operated, or authorised by Marriott International.